Refund policy

Thank you for shopping with us! As a single woman running this online business, I put a lot of love and effort into creating each handmade item to ensure your satisfaction. At this time, we do not accept returns or offer refunds. However, if you encounter a serious issue with your purchase, please don't hesitate to contact us, and we will address it on a case-by-case basis to find a solution that makes you happy. You can reach us at universelovetrust@gmail.com